{"id":715,"date":"2023-07-25T21:08:52","date_gmt":"2023-07-25T21:08:52","guid":{"rendered":"https:\/\/washflee.com\/?page_id=715"},"modified":"2024-03-15T00:54:42","modified_gmt":"2024-03-14T20:54:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/washflee.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629"},"content":{"rendered":"
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Information & FAQs<\/h1>
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Frequently asked questions.<\/h1>

In which areas do you provide your services?<\/h2><\/i><\/div>

We offer our services in Dubai.<\/p>\n<\/div><\/div>

How do I prepare for the pickup of my laundry?<\/h2><\/i><\/div>

Simply prepare your garments, and our driver will arrive with laundry bag for you to place your clothes in.<\/p>\n<\/div><\/div>

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General<\/h1>

Is it necessary to be at home during pickup\/delivery?<\/span><\/i><\/a><\/h4><\/div>

You don't need to be at home, it's fine to leave the laundry outside the door or at the reception.<\/h2><\/div><\/div>

Is there any minimum charge?<\/span><\/i><\/a><\/h4><\/div>

Yes, the minimum charge limit is 50 AED<\/h2><\/div><\/div>

Can I choose the pickup\/delivery time for my laundry?<\/span><\/i><\/a><\/h4><\/div>

Yes, you can choose the day and time for pick-up\/drop-off at the checkout.
\nWe offer pickup services from 10 AM to 10 PM, and you can select a one-hour time range for your convenience.<\/h2><\/div><\/div>

How long does the delivery take?<\/span><\/i><\/a><\/h4><\/div>

The delivery time is 48 hours. However, you can receive your laundry within 24 hours for an additional fee of 50%.<\/h2><\/div><\/div>

Are there any delivery charges?<\/span><\/i><\/a><\/h4><\/div>

No, we do not charge any transportation fee.<\/h2><\/div><\/div>

Are my clothes washed separately from other customers' laundry?<\/span><\/i><\/a><\/h4><\/div>

Your clothes are washed separately from other customer's laundry.<\/h2><\/div><\/div>

Do I need to create an account to use your service?<\/span><\/i><\/a><\/h4><\/div>

We aim to make laundry booking simple and hassle-free. You do not need to create an account to use our service. However, if you choose to create an account, it will make booking even easier for your future requests.<\/h2><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Contact us<\/h1>

If you have any questions, inquiries, please fill out the form below. Our dedicated team will get back to you promptly.<\/h3>\n\t
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